Unique Piece | Shipping, Returns & Refunds

Your cart includes custom items with longer fulfillment times and/or furniture with special terms.

We want to help you have the best possible shopping experience. Use the "Custom text/names - Custom sizing/specs" box provided in your cart to make requests, we'll apply them as far as we are able. Some minor variance may occur naturally, or do to available specification capability. We always do the most we can.

Timing and Availability
Delivery time and order time is estimated according to information on hand at the time the order is processed. Actual availability time may vary from this estimate and we may initiate a custom order to suit your fulfillment. Buyer agrees that changes in timing of availability will not invalidate this order. Tampa Home & Garden Store is not responsible for manufacturer delays, or other causes beyond our control, but will always represent your interests above all others.

Shipping from Warehouses or Manufacturer Direct:
We have tons of inventory in stock & available for quick delivery. In some instances items are shipped directly from the manufacturer to fulfill orders as fast as possible. Some items are special order items, their arrival time depends on manufacturer’s current inventory, manufacturing time and/or processing time. As soon as your product arrives at our fulfillment center or is otherwise ready to ship, we will send notice to your email or contact you by other means as needed. Many items shipped will require final assembly.

You hereby agree that you are at least 18 years of age. You acknowledge that in many cases of shipping furniture or custom items, you will need to be present to sign for delivery. You have the responsibility to receive calls and make arrangements to be there when applicable.

Returns & Exchanges
All returns/exchanges must be approved by the Unique Piece Furniyure. It is our Policy that approved items must be returned within 10 days of delivery/pickup for a refund of the purchase price, less any delivery fee (Not Refundable), re-delivery fee and/or return merchandise pick up fee. There will also be a minimum of 31% deducted from your refund. For online and in store orders: special order items are non refundable, no returns. Verify all your requirements before ordering, such as product sizing/specs/dimensions. 

Products in question for return must be in new condition and a purchase receipt must be provided before the merchandise can be returned. Returns must be approved by Tampa Home & Garden Store prior to any return. Return shipping is to be handled by the customer, including transportation. Refunds will be issued to the card used at the time of purchase. No cash refunds. Please allow 2 to 10 business days for credit card returns to process.

Items Always Non-Refundable
Accessories, Custom Orders, Bedding, Mattresses (after opened), lamps, and visual art or pictures are Non-Returnable & Non-Refundable.  Extended Warranties/protection plans are Non-Refundable.

Furniture Delivery and Service Charges are Non-Refundable
Delivery service does NOT include removal of current items or returns. Delivery service will not move or be responsible for moving any current items in the path of delivery. Access and space must be cleared prior to delivery or delivery may be rescheduled and another fee charged.

Defective Furniture Items Delivered: Notify us with 3 days of delivery
If you receive your furniture and discover defects or damage, we may first will send a manufacturer certified technician out to repair the furniture, provide parts to fix the issue, and then the manufacturer may offer a discount. You must notify us within 3 days of delivery of any issue. Email or Call the store for assistance or to make a report.