Return Policy

Most of our bulk garden supplies or firewood weigh 800 to 2,000 lbs per unit sold and require heavy trucks and equipment to move and load. A cancellation refund can be processed up to 24 hours before the scheduled date and time frame of delivery. There's no refund within 24 hours of your scheduled delivery date and time frame of bulk materials. There are no returns or refunds once any bulk or bagged sand, soil, compost or mulch product has been delivered or picked up. There may be a 5% credit card collection and refund processing fee deducted from the total purchase price, including the tax.

For products other than bulk materials generally weighing 50lbs or less, we accept returns of unused products that are defective or not defective. Your return must be processed within 30 days of the date of purchase. We will provide a shipping label by email, the cost of the return shipping and a 5% credit card processing restocking fee will be deducted from your refund amount once the returned product is received at the fulfillment center.

There are no returns or refunds for products delivered via freight.